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Privacy Policy

1. Collecting Personal Information

When you use cannabiscultivators.shop, we collect information needed to operate, improve, and fulfill our services.

“Personal Information” is any data that can be linked to an individual.

Device Information

Purpose:

  • Load the Site correctly

  • Conduct analytics and improve performance

Source:
Automatically collected via cookies, log files, pixels, and similar technologies.

Sharing:
Shared with BigCommerce, our ecommerce platform.

Information Collected:

  • Browser version

  • IP address

  • Time zone

  • Cookie data

  • Pages viewed

  • Search terms

  • Site interaction patterns

Order Information

Purpose:

  • Process orders, payments, and shipping

  • Send confirmations and invoices

  • Communicate about your order

  • Detect and prevent fraud

  • Provide marketing (with consent)

Source:
Provided directly by you.

Sharing:
Shared with:

  • BigCommerce (store platform)

  • Payment processors

  • Shipping carriers

  • Fraud-prevention tools (if used)

Information Collected:

  • Name

  • Billing & shipping address

  • Payment information

  • Email address

  • Phone number

2. SMS Marketing & Communications

By providing your phone number during checkout, account creation, opt-in forms, or other communication methods, you consent to receive SMS messages from Cannabis Cultivators.

Purpose of SMS Messages

  • Order updates and confirmations

  • Account notifications

  • Customer support messages

  • Promotional offers, product announcements, and marketing campaigns (if opted in)

Your SMS Rights

  • You can opt out at any time by replying STOP.

  • For help, reply HELP.

  • Message and data rates may apply depending on your carrier.

  • We do not sell or share your phone number for third-party SMS marketing.

SMS Data Collected

  • Phone number

  • SMS interaction data (opens, delivery status, opt-in/opt-out logs)

3. Minors

This Site is not intended for individuals under 18 or 21, depending on your state’s cannabis laws.
We do not intentionally collect personal information from minors.
If a minor has provided data, contact us for removal.

4. Using Personal Information

We use personal data to:

  • Provide and improve our services

  • Operate our online store via BigCommerce

  • Fulfill orders and handle returns

  • Process payments

  • Communicate with you

  • Conduct marketing (email + SMS, only if you consent)

  • Enhance Site performance and security

5. Retention

We retain your Personal Information as long as necessary for legal, business, and operational purposes unless you request deletion.

6. Cookies

We use cookies for:

  • Site functionality

  • Analytics and performance

  • Advertising

  • Personalized content

You can disable cookies in your browser settings, though this may affect functionality.

7. Do Not Track

Because the industry has no consistent standard for responding to Do Not Track (DNT) signals, our Site does not change its data collection practices in response.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted to this page.

9. Complaints

If you have a privacy-related complaint, contact us at:

Email: ccoajointhecult@gmail.com
Mailing Address: 107 S Main St, Catawba, NC 28609

If you are unsatisfied with our response, you may contact your relevant data protection authority.