Aside from receiving an incorrect or damaged item, under no circumstances will Yadkin Valley Organics accept returns sent via mail or returned to our store in Terrell, NC. If we made a mistake and you need to return an incorrect or defective item, please send us an email at wellness@yadkinvalleyorganics.com for further assistance. Please make sure to include in your email: your name, order number, and the specifics of the item that you received incorrectly or damaged. If an item in your shipment is damaged or broken, please provide us with a visual such as a photo or video showing the damage or defect.

People who send back a package should expect to receive their correct delivery within 2-3 weeks.